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Privacy Policy

Last updated on March 19th, 2024

Introduction to Privacy Policy

This privacy policy (the "Privacy Policy") applies to your use of the website of Razorpay hosted at razorpay.com, the Services and Razorpay applications on mobile platforms (Android, iOS, etc.), but does not apply to any third-party websites or businesses linked via Razorpay.

The terms "we", "our" and "us" refer to Razorpay, and the terms "you", "your" and "User" refer to the user of Razorpay. "Personal Information" means data like name, phone number, email, etc. We collect this data to ensure safe, secure, and effective service delivery.

We use secure, industry-standard practices to protect your data but cannot guarantee complete protection due to inherent internet risks. By using the site, you agree to the terms described in this policy.

Information We Collect

Personal Information (e.g., name, contact, KYC documents)
Customer transaction data
Browser and activity logs (IP, URL, timestamps)

We use this information for verification, security, analytics, and to offer customized services.

Cookies

Cookies help us recognize you and improve your experience. You may disable cookies in your browser, but this might limit functionality.

Sharing and Transfer of Information

We may share your information with regulatory bodies, affiliated entities, and third-party vendors, only as necessary and in accordance with this policy.

Security

Your data is password-protected and stored securely. Access is limited to authorized personnel only. Razorpay is not liable for unauthorized interceptions.

User Rights

You can access, update, or delete your personal information anytime. If you opt to delete your data, we will remove it from our servers.

Policy Updates

We may update this Privacy Policy periodically. Please check back to stay informed. Continued use indicates your agreement to any revisions.

Jurisdiction

Any disputes will be governed by Indian law and fall under the courts of Bengaluru, India.

Contact for Grievances

Mr. SHASHANK KARINCHETI
Razorpay Software Private Limited
Address: No. 22, 1st Floor, SJR Cyber, Laskar - Hosur Road, Adugodi, Bangalore - 560030
Phone: 080-46669555
Email: dpo@razorpay.com
Grievance Portal: https://razorpay.com/grievances/